Kardia Heart

All our jewelry are made of stainless steel material. For the gold pieces, we added an 18K PVD gold plating. This means the color will last for a really long time (at least a few years). It will not fade easily and it's also an anti-scratch material.

• All our products are made of stainless steel, so waterproof!
• All products are free of nickel, lead or cadmium

Orders are often dispatched from the oldest to the newest because to the strong demand, and dispatching takes 1 to 3 business days. When your item is on the way, you'll get an email with a shipment notification.

The address listed on your Francy&Floy order will be where your package will be delivered.

Please verify that this address is accurate for delivery and includes the exact house number, street, and postcode.

DELIVERY TIME ESTIMATES

We Ship Worldwide!!

EXPRESS SHIPPING

- EUROPE 2 - 5 WORKING DAYS

- AUSTRALIA & USA 2 - 7 WORKING DAYS

- REST OF THE WORLD 2 - 7 WORKING DAYS

DELIVERY DELAYS

Please be aware that while we always try to give you a speedy and efficient service, delays might occasionally happen.

Please be patient if you have not received an item beyond the estimated delivery date; give it a few days, and your purchase will arrive before you know it.

You've given it a few days and the situation remains so just follow these steps:

STEP 1: Check the delivery address of the order.

STEP 2: Verify that you have not received a red card in the mail via your letterbox informing you that the recipient attempted delivery but the recipient's parcel is being held at the post office. Additionally, it's a good idea to contact your local post office, ask your neighbors, and look around your property for any left-over packages.

STEP 3: Send us an email and we will do our best to solve the situation.